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90-Day Limited Service Warranty

Real Protection for Your New Home

At Mzansi-HouseCheck, we don’t just inspect your future home — we stand behind our work with a 90-day Limited Service Warranty up to R25,000.

This warranty is automatically included with every Mzansi-HouseCheck
inspection and forms a key part of the Mzansi Protected Bond.

Why you need this warranty

When buying a home in the R750,000 – R2.5 million range, even a thorough visual inspection can miss hidden issues. Unexpected repairs after transfer can put serious financial pressure on new homeowners — especially first-time buyers.

Our 90-day Limited Service Warranty gives you an important safety net during the critical early months of ownership.

Image by Mina Rad

What the warranty covers

Major Defects that were present at the time of the inspection but were not identified in the report due to inspector negligence.
Examples include significant structural problems, major roof leaks, serious electrical faults (visible), plumbing failures, or severe damp issues that materially affect habitability or safety.
Coverage is limited to the reasonable cost of repairs, up to a maximum of R25,000 per inspection.

Important exclusions

To keep the scheme fair and sustainable, the warranty does not cover:

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  1. Defects that were noted in the inspection report.

  2. Normal wear and tear, cosmetic issues, or minor defects.

  3. Problems that develop after the inspection date (e.g. due to weather, lack of maintenance, or new damage).

  4. Issues caused by unauthorised alterations or misuse.

  5. Consequential losses (such as loss of rent, legal fees, or temporaryaccommodation).

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Full Terms and Conditions are provided with your inspection report.

The fine print

How the warranty works

  1. You receive your Mzansi-HouseCheck inspection report.

  2. If you discover a major defect within 90 days that should reasonably have been identified, you notify us promptly.

  3. We will investigate the claim (which may include a site visit by an independent assessor).

  4. If the claim is valid, we will arrange and pay for the necessary repairs upto R25,000.

Part of the Mzansi Protected Bond

When you buy with a Mzansi Protected Bond through our partner banks, the warranty is automatically activated and forms part of your protected home loan package. This gives you extra confidence that your new home has beenprofessionally checked and backed by a warranty.

Why home buyers choose Mzansi-HouseCheck

  • Professional, SAHITA-trained inspectors using AI-assisted technology.

  • Clear, easy-to-understand reports.

  • Genuine warranty protection — not just empty promises.

  • Part of a majority Black-owned business committed to raising standards in the affordable housing market.

Protect what matters most — your home and your family’s financial future.

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